1.Purchase Guide
·Q: What is the load-bearing capacity of this hanging basket? Is it safe?
·A: Please rest assured! Our hanging basket has undergone rigorous safety testing. The maximum load-bearing capacity of the hanging basket is 200KG, and it is supported by thickened carbon steel/cast iron brackets and high-strength imitation rattan, which is stable and durable. You can use it with your family in peace.
·Q: What size of basket should I choose? Will it take up a lot of space at home?
·A: We suggest that you use a tape measure to measure the planned placement location (balcony, living room corner, or courtyard) before making a purchase. Our [Single] size is approximately 195CM in height and 110CM in width, suitable for compact spaces; The size of the double person model is approximately 195CM for the height of the hanging basket pole and 135CM for the width of the hanging basket, providing more spacious space. The product page has detailed size drawings that you can refer to.
·Q: What material is the cushion/cushion of the hanging basket made of? How comfortable and breathable are they?
·A: The hanging basket comes with a high-density rebound sponge cushion as standard, which is not easily deformed after prolonged sitting. The jacket is made of high-quality cotton and linen, skin friendly, breathable, and detachable
·Q: Is the swing of the basket smooth? Will there be any creaking noise?
·A: This hanging basket adopts a silent bearing/360 degree universal rotating head, which provides a smooth and quiet swinging process, providing you with a peaceful and comfortable feeling
2. Installation and placement
·Q: Is the installation complicated? Do I need to prepare additional tools?
·A: Don't worry, installation is very simple! We provide detailed graphic and installation instructions as well as installation videos. All screws and tools required for installation are included in the packaging. Usually, two people working together can easily complete it within 5 minutes.
·Q: Where can the hanging basket be installed? Do you have any requirements for the ground?
·A: Both indoors and outdoors are acceptable, as long as the floor is flat